In ICTCompliance we make a clear distinction between our training activities and those that we refer to as coaching processes. In this section we deal with training, unless we clearly specify that there is a coaching component to the training activity.

The distinction between training and coaching is that with training we equip our clients with the academic knowledge pertinent to the specific piece of legislation or regime and some generic practical perspectives, whilst when coaching the academic knowledge is put in specific context of the clients own business environment and relevant geographical perspectives, and in a format that practically prepares them for informed and constructive participation of compliance assessments, formulation of strategic plans and the implementation thereof.

We employ a variety of formats and technologies for the ICTCompliance training activities, ranging from onsite presentations to webinars, always with supporting documentation and digital material pre- and post the event. We do prefer the onsite variety of presentations, as post-event analysis clearly show that clients are better equipped to proceed with the practical aspects from the event onwards, as opposed to a completely open event and where aspects such as confidentialities, personalities and competitive interests may be at play.

We have found that groups of clients assembled by their existing trusted professional service providers, such as attorneys and chartered accountants per example only, also render good results if cognisance is given to the aspects such as confidentialities, personalities and competitive interests. We generally do limit the groups to not more than twenty people per event.

In all instances a follow-up webinar in the form of a question-and-answer session of a hour duration is held within seven days after the event.

Training events are individually quoted upon, whilst an indicated rates schedule can be requested from info@ictcompliance.co.za.

The following presents a brief outline of the ICTCompliance training and coaching module headings:

• South African privacy legislation and practice, with reference to POPI and related Acts;
• The international privacy legislative regimes relevant to doing business across South African borders, with specific reference to the USA, the European Union and BRICS countries;
• The SA Consumer Protection Act, with included reference to the National Credit Act;
• Corporate Governance generally in South African context, with specific reference to KING III;
• ICT-directed Corporate Governance requirements, their implementation and maintenance;
• International Corporate Governance requirements for doing business across South African borders, with specific reference to the USA, the European Union and BRICS countries;
• The employment of a Toolkit-approach to ICT Governance in South Africa re POPI, PAIA, CPA and NCA.
• New media, the benefits and risks - Social media and privacy, BYOD (Bring your own device) policies and their implementation, labour policy effects.